Lifetime Installation Warranty Guidelines

Protect Your Flooring Investment with Confidence

Your new floors are an investment, and we’re committed to helping you protect them for years to come. Our Lifetime Installation Warranty Guidelines outline your Lifetime Installation Warranty, what’s covered, your responsibilities as a homeowner, and the recommended care for hardwood, luxury vinyl plank, carpet, tile, and refinished floors. 

Lifetime Installation Warranty Guidelines

Protect Your Flooring Investment with Confidence

Your new floors are an investment, and we’re committed to helping you protect them for years to come. Our Lifetime Installation Warranty Guidelines outline your Lifetime Installation Warranty, what’s covered, your responsibilities as a homeowner, and the recommended care for hardwood, luxury vinyl plank, carpet, tile, and refinished floors. 

Our Commitment to Quality

At Right This Way Flooring, we take pride in delivering exceptional craftsmanship on every project. We stand behind the quality of our workmanship with a Lifetime Installation Warranty on all qualifying installations.

Our warranty applies only to flooring products purchased through Right This Way Flooring and covers defects resulting solely from installation workmanship performed by our team. It is designed to give our customers confidence that every installation is completed in accordance with industry standards and manufacturer-recommended installation practices.

Our Lifetime Installation Warranty is contingent upon the end-user properly maintaining the flooring according to the manufacturer’s care, maintenance, and environmental requirements.

Our Commitment
to Quality

At Right This Way Flooring, we take pride in delivering exceptional craftsmanship on every project. We stand behind the quality of our workmanship with a Lifetime Installation Warranty on all qualifying installations.

Our warranty covers defects resulting solely from the installation performed by Right This Way Flooring. It is designed to give our customers confidence that their flooring has been installed according to industry standards and manufacturer-recommended installation practices.

Our Lifetime Installation Warranty is contingent upon the end-user properly maintaining the flooring according to the manufacturer’s care, maintenance, and environmental requirements.

Understanding Your Responsibility
as the End-User

Once your flooring has been installed, you become the end-user of the product. As the end-user, you are responsible for maintaining your flooring in accordance with the manufacturer’s guidelines.

Proper maintenance includes, but is not limited to:

  • Maintaining recommended indoor temperature and relative humidity levels
  • Following all manufacturer cleaning and maintenance instructions
  • Using only approved cleaning products
  • Promptly cleaning spills and standing water
  • Preventing excessive moisture exposure
  • Using furniture pads and floor protectors
  • Protecting flooring from abuse, impact, scratches, and improper use
  • Performing routine maintenance as recommended by the manufacturer

 

A professionally installed floor should not fail under normal conditions. If an installation-related issue exists, it typically becomes apparent within the first several weeks after installation. After that, most flooring issues are caused by environmental conditions, moisture, lack of maintenance, or normal wear rather than installation workmanship.

Failure to properly maintain your flooring may void this workmanship warranty.

Indoor Climate Requirements

Proper indoor environmental conditions are essential to the long-term performance of your flooring. Temperature and humidity levels directly affect the stability, appearance, and longevity of many flooring products, particularly hardwood flooring.

To maintain your flooring and preserve your Lifetime Installation Warranty, the end-user is responsible for maintaining the home within the flooring manufacturer’s recommended environmental conditions.

Unless otherwise specified by the flooring manufacturer, we recommend maintaining the following indoor conditions year-round:

Indoor condition requirements chart for hardwood, engineered hardwood, luxury vinyl plank, laminate, carpet, and tile flooring by Right This Way Flooring in Boulder, Colorado, showing recommended temperature and indoor humidity levels for optimal floor performance and longevity.

Indoor Climate Requirements

Proper indoor environmental conditions are essential to the long-term performance of your flooring. Temperature and humidity levels directly affect the stability, appearance, and longevity of many flooring products, particularly hardwood flooring.

To maintain your flooring and preserve your Lifetime Installation Warranty, the end-user is responsible for maintaining the home within the flooring manufacturer’s recommended environmental conditions.

Unless otherwise specified by the flooring manufacturer, we recommend maintaining the following indoor conditions year-round:

Indoor condition requirements chart for hardwood, engineered hardwood, luxury vinyl plank, laminate, carpet, and tile flooring by Right This Way Flooring in Boulder, Colorado, showing recommended temperature and indoor humidity levels for optimal floor performance and longevity.

Warranty
Terms & Conditions

 

Our Lifetime Installation Warranty does not cover:

  • Failure to follow manufacturer maintenance guidelines
  • Improper indoor humidity or temperature
  • Water damage or flooding
  • Plumbing leaks
  • Foundation movement
  • Structural movement
  • Acts of nature
  • Fire or smoke damage
  • Abuse, neglect, or misuse
  • Pet damage
  • Normal wear and tear
  • Improper cleaning products
  • Steam cleaning or steam mops unless approved by the manufacturer
  • Damage caused by third-party repairs or alterations
  • Manufacturer product defects
 

 

Product warranties are provided by the flooring manufacturer and are separate from Right This Way Flooring’s workmanship warranty.

Manufacturer warranties may cover:

  • Manufacturing defects
  • Finish defects
  • Product performance
  • Material defects

Questions regarding product defects should be directed to the manufacturer, and Right This Way Flooring will gladly assist in facilitating the warranty claim when applicable.

 

 

Our Lifetime Installation Warranty is limited solely to correcting defects in installation workmanship performed by Right This Way Flooring.

This warranty does not include reimbursement or compensation for:

  • Hotel accommodations
  • Temporary housing
  • Lost wages or missed work
  • Personal property damage
  • Consequential or incidental damages
  • Moving or storage expenses
  • Costs incurred from work performed by others without prior written authorization from Right This Way Flooring
  • Replacement of flooring or materials damaged by conditions unrelated to our workmanship

 

Lifetime Installation Warranty Coverage by Flooring Type

Our Lifetime Installation Warranty provides coverage for qualifying installation workmanship across the flooring products we install. Review the information below to understand what is covered, what is not covered, and how proper care and maintenance help protect your flooring investment and preserve your warranty.

Warranty
Terms & Conditions

 

Our Lifetime Installation Warranty does not cover:

  • Failure to follow manufacturer maintenance guidelines
  • Improper indoor humidity or temperature
  • Water damage or flooding
  • Plumbing leaks
  • Foundation movement
  • Structural movement
  • Acts of nature
  • Fire or smoke damage
  • Abuse, neglect, or misuse
  • Pet damage
  • Normal wear and tear
  • Improper cleaning products
  • Steam cleaning or steam mops unless approved by the manufacturer
  • Damage caused by third-party repairs or alterations
  • Manufacturer product defects
 

 

Product warranties are provided by the flooring manufacturer and are separate from Right This Way Flooring’s workmanship warranty.

Manufacturer warranties may cover:

  • Manufacturing defects
  • Finish defects
  • Product performance
  • Material defects

Questions regarding product defects should be directed to the manufacturer, and Right This Way Flooring will gladly assist in facilitating the warranty claim when applicable.

 

 

Our Lifetime Installation Warranty is limited solely to correcting defects in installation workmanship performed by Right This Way Flooring.

This warranty does not include reimbursement or compensation for:

  • Hotel accommodations
  • Temporary housing
  • Lost wages or missed work
  • Personal property damage
  • Consequential or incidental damages
  • Moving or storage expenses
  • Costs incurred from work performed by others without prior written authorization from Right This Way Flooring
  • Replacement of flooring or materials damaged by conditions unrelated to our workmanship

 

Submit a
Warranty Claim

If you believe your flooring is covered under our workmanship warranty, please complete the Warranty Claim Form. Include your contact information, project address, a brief description of the issue, and clear photos of the affected area.

Our team will review your submission and contact you if additional information or an on-site inspection is required. If your claim is covered under our workmanship warranty, we’ll schedule the necessary repairs at no cost to you.

Prompt reporting helps us evaluate your claim accurately and provide the fastest possible resolution.

Frequently Asked Questions

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Our Lifetime Installation Warranty covers defects caused by our installation workmanship. If an issue is determined to be installation-related, we’ll inspect it and make the necessary repairs at no cost to you.

 

Our workmanship warranty applies to qualifying installations of hardwood flooring, luxury vinyl plank (LVP), carpet, tile, and hardwood sanding and refinishing completed by Right This Way Flooring.

Maintaining your warranty is simple. Follow the flooring manufacturer’s care instructions, use approved cleaning products, protect your floors from damage, and maintain the recommended indoor temperature and humidity for your flooring type.

Your warranty may be affected by improper maintenance, excessive moisture, water damage, failure to maintain recommended indoor conditions, using unapproved cleaning products, or damage caused by misuse, neglect, pets, or structural movement.

Contact Right This Way Flooring as soon as you discover the issue. Simply provide photos of the affected area along with your name, project address, and installation date. Our team will review your claim and schedule an inspection if needed.

Frequently Asked Questions

right this way ford transit med roof mockup rear quarter view web transparent 1 e1753136909388

Our Lifetime Installation Warranty covers defects caused by our installation workmanship on flooring products purchased through Right This Way Flooring and installed by our team. If an installation-related issue occurs, we’ll inspect it and make the necessary repairs at no cost to you.

Our Lifetime Installation Warranty covers defects caused by our installation workmanship on hardwood, luxury vinyl plank (LVP), carpet, tile, and other flooring products purchased through Right This Way Flooring and installed by our team. If an installation-related issue occurs, we’ll inspect it and make the necessary repairs at no cost to you.

Maintaining your warranty is simple. Follow the flooring manufacturer’s care instructions, use approved cleaning products, protect your floors from damage, and maintain the recommended indoor temperature and humidity for your flooring type.

Your warranty may be affected by improper maintenance, excessive moisture, water damage, failure to maintain recommended indoor conditions, using unapproved cleaning products, or damage caused by misuse, neglect, pets, or structural movement.

Contact Right This Way Flooring as soon as you discover the issue. Simply provide photos of the affected area along with your name, project address, and installation date. Our team will review your claim and schedule an inspection if needed.

Protect Your Flooring Investment With Confidence

Questions? Email us at hello@rtwflooring.com

Your Lifetime Installation Warranty is backed by expert craftsmanship and supported by clear care and maintenance guidelines. If you have questions about your warranty coverage, flooring care, or long-term maintenance, our team is here to help.

Got Questions About Your Lifetime Install Warranty?

Whether you’re preparing for a new installation or need help understanding your Lifetime Installation Warranty, we’re happy to answer your questions and provide expert guidance to help protect your floors for years to come.

Protect Your Flooring Investment With Confidence

Questions? Email us at hello@rtwflooring.com

Your Lifetime Installation Warranty is backed by expert craftsmanship and supported by clear care and maintenance guidelines. If you have questions about your warranty coverage, flooring care, or long-term maintenance, our team is here to help.

Got Questions About Your Lifetime Install Warranty?

Whether you’re preparing for a new installation or need help understanding your Lifetime Installation Warranty, we’re happy to answer your questions and provide expert guidance to help protect your floors for years to come.

Where guarantees mean more than promises.

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